1. Who We Are
Streetwise Software provides website design, software tools, creative services, online media projects, digital downloads, music-related services, promotional pages, and related online products and services. In this Privacy Policy, “Streetwise Software,” “we,” “our,” and “us” refer to Streetwise Software and its websites, services, pages, projects, and online tools.
This policy applies to Streetwise Software websites and services that link to or display this Privacy Policy.
2. Information We Collect
We collect information that you provide directly, information generated through use of our websites, and limited information provided by service providers that help us operate our business.
Information you provide
- Contact details, such as name, email address, phone number, business name, or website information.
- Messages, support requests, project details, order notes, form submissions, and customer service communications.
- Account or admin-related information when a service includes private access, approvals, content management, or user login features.
- Files or content you submit, including images, music, audio, artwork, advertising materials, business information, artist information, descriptions, and metadata.
- Payment-related details needed to complete transactions. We generally use third-party payment processors and do not intentionally store full card numbers on our website servers.
Information collected automatically
- Device and browser information, including IP address, browser type, operating system, pages viewed, referring pages, approximate location derived from IP address, date/time stamps, and basic server logs.
- Security information, including login attempts, blocked requests, suspicious activity, abuse-prevention signals, and access logs.
- Cookies, local storage, and similar technologies used for basic site functionality, preferences, security, analytics, and user experience.
3. How We Use Information
- Provide, operate, maintain, and improve our websites, services, tools, downloads, and customer projects.
- Process orders, submissions, approvals, payments, downloads, advertising requests, and customer support requests.
- Communicate with you about projects, purchases, service updates, policy changes, security notices, and support issues.
- Protect our websites, users, intellectual property, systems, accounts, and business operations from spam, scraping, fraud, unauthorized access, malware, abuse, and other harmful activity.
- Maintain records for business, tax, accounting, legal, security, and dispute-resolution purposes.
- Display approved content, artist information, advertising materials, media, or other submitted content when you request or authorize publication.
- Comply with applicable laws, lawful requests, court orders, and enforcement of our Terms of Service.
4. Payments and Third-Party Processing
When you make a payment, your transaction may be handled by third-party payment processors such as Stripe, PayPal, or another payment provider used by the specific Streetwise Software project or website. Those providers may collect and process payment information under their own privacy policies and security practices.
Streetwise Software may receive limited transaction information, such as payment status, order amount, invoice details, purchaser name, email address, payment reference, and purchase history, as needed to complete and support the transaction.
5. Cookies, Analytics, and Tracking
Our websites may use cookies, local storage, pixels, log files, or analytics tools to remember settings, operate site features, improve performance, understand traffic, prevent abuse, and maintain security.
You can usually control cookies through your browser settings. Blocking cookies may affect certain features, logins, checkout functions, media players, forms, or saved preferences.
We do not knowingly sell personal information. If a future service uses targeted advertising, cross-context behavioral advertising, or similar tracking that requires additional disclosures or opt-out rights, this policy should be updated before that feature is used.
6. How We Share Information
We do not sell your personal information. We may share information only as reasonably needed for the following purposes:
- Service providers: hosting, payment processing, email delivery, analytics, storage, security, customer support, file delivery, and technical maintenance.
- Project publication: content you approve for publication may be displayed publicly, including artist names, business names, submitted descriptions, images, media, links, and related metadata.
- Legal and safety reasons: to comply with law, respond to lawful requests, protect rights, investigate abuse, enforce terms, or protect users and systems.
- Business transfers: if all or part of our business, website, project, or assets are transferred, information may be transferred as part of that transaction.
- With your direction or consent: when you ask us to share, publish, send, connect, or process information in a specific way.
7. User Content, Artist Submissions, and Public Materials
Some Streetwise Software services may allow users, artists, advertisers, or customers to submit content for review, publication, sale, streaming, download, promotion, or display. Approved public content may be visible to website visitors and may include names, biographies, images, audio, artwork, links, social profiles, descriptions, and metadata included with the submission.
Do not submit private, sensitive, confidential, or third-party personal information unless you have the legal right and permission to do so.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. No website, server, storage system, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.
Security-related logs, blocked requests, IP addresses, and abuse-prevention records may be retained to protect our websites, users, services, and business.
9. Data Retention
We keep information only as long as reasonably necessary for the purposes described in this policy, including providing services, completing projects, processing orders, maintaining business records, resolving disputes, enforcing agreements, protecting security, and complying with legal obligations.
Uploaded files, project files, customer submissions, and published materials may be retained while a project, account, service, license, order, or public listing remains active, unless deletion is required by law or approved by Streetwise Software.
10. Your Privacy Choices and Rights
Depending on where you live, you may have the right to request access to personal information, correction, deletion, portability, restriction of processing, or an opt-out of certain uses of personal information. These rights may be subject to verification, legal exceptions, and business record requirements.
To make a privacy request, contact us through the official contact method listed on the Streetwise Software website or the specific project website where you provided your information. We may need to verify your identity before completing a request.
We will not discriminate against you for exercising privacy rights provided by applicable law.
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us through the official website contact method so we can review and delete the information where appropriate.
12. Third-Party Websites and Services
Our websites may link to third-party websites, platforms, payment processors, social media pages, music services, hosting providers, advertisers, or customer websites. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
13. International Visitors
Streetwise Software is operated from the United States. If you access our websites from outside the United States, your information may be processed in the United States or in other locations where our service providers operate. By using our services, you understand that privacy laws in those locations may differ from the laws in your location.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will change the “Last Updated” date above. Continued use of our websites or services after an updated policy is posted means you accept the updated policy to the extent allowed by law.
15. Contact
For privacy questions or requests, please contact Streetwise Software through the official contact method listed on the Streetwise Software website or the specific project website where you provided your information.